You think you have found the perfect hosting company to host your website. Here are a few questions you may want to ask a host and other questions you want to find an answer to before making your final decision.
What are some measures you use to ensure that websites do not experience downtown? (Of course, there are no guarantees, something could happen that would cause your website to be down. Most hosting companies say they can guarantee that your website will be up 99.9% of the time or more).
Most hosting companies have software and equipment that they use to make certain that the servers are up and running. A web host should have their servers hooked up to an uninterrupted power supply (UPS), which can provide power to a server for 30 minutes to several hours. Web hosting providers almost always have software that monitors servers. This software and equipment will restart the server if they stop working. Ask a company if this software were to fail, can they able to manually restart servers.
How often does the hosting company back up files?
The ideal answer you would like to hear is that each night they back up files. Of course, you should also be certain to keep a copy of your site on your own computer. It is better to be safe than sorry.
How many domains can you host with the package you wish to purchase (this question may be answered under the hosting package description and details)?
You may own two domain names that you want to point to the same website. If this is the case, you want to have a package that will allow you to use both domain names.
Does the web host provide log files and statistics?
Some information that you definitely want to be able to access includes: what words and phrases are used in search engine searches that lead people to your website, what pages do people look at on your website, how long do they stay on your site and what is the exit page.
If you have questions, will they respond in a quick, friendly and reliable manner?
You want to make sure that if you do experience any technical problems or have any other questions that your host will respond to you problems or questions quickly and efficiently. You can test your host by calling them or emailing them with a presales question. See how fast and how well they answer your inquiry.
Take your time to really check out the host before you make a final decision. This can save you aggravation later if you make a good choice from the start.